Turn One-Time Buyers Into Loyal Customers
Customer acquisition is expensive. SalesTub helps you maximize the value of every customer through personalization, loyalty rewards, and perfectly-timed re-engagement.
Why Retail & E-commerce businesses struggle without a CRM
Sound familiar? These are the problems our customers faced before switching to SalesTub.
No Unified Customer View
Online and offline data live in silos. You can't see the complete customer picture.
Spray-and-Pray Marketing
Blast emails to everyone instead of personalized messages. Low engagement, high unsubscribes.
High Customer Acquisition Cost
You spend heavily to acquire customers but don't maximize their lifetime value.
Abandoned Cart Revenue Loss
Shoppers abandon carts and you never follow up. Money left on the table.
Return Customer Recognition
A VIP customer walks into your store. Staff doesn't recognize them or know their purchase history.
Inventory-Marketing Disconnect
You promote products that are out of stock. Marketing campaigns don't know what's actually available.
How SalesTub solves these problems
Purpose-built features that address every pain point retail & e-commerce businesses face.
360° Customer View
Online, offline, and mobile data unified. See every customer's complete journey.
Personalized Marketing
Segment by behavior, preferences, and purchase history. Send messages that resonate.
Loyalty & Rewards
Points, tiers, and rewards that drive repeat purchases and advocacy.
Cart Recovery
Automated abandoned cart emails and messages that bring shoppers back.
VIP Customer Recognition
Flag high-value customers automatically. Enable staff to recognize VIPs and provide white-glove service.
Replenishment Reminders
For consumable products, send timely repurchase reminders based on typical usage cycles.
Built for retail & e-commerce workflows
Not generic CRM features—tools designed specifically for how retail & e-commerce businesses operate.
SalesTub vs. The Alternatives
See why retail & e-commerce businesses choose SalesTub over spreadsheets and expensive enterprise CRMs.
| Feature | SalesTubFrom ₹999/mo | SpreadsheetsFree | Enterprise CRM₹15,000+/mo |
|---|---|---|---|
| Easy Setup (< 5 min) | |||
| Automated Follow-ups | |||
| WhatsApp Integration | |||
| Mobile App | |||
| India-Specific Features | |||
| GST Invoicing | |||
| Local Support | |||
| Affordable Pricing | |||
| Scalable | |||
| No Training Required |
Common questions about retail & e-commerce CRM
Everything you need to know about using SalesTub for your retail & e-commerce business.
CRM that understands Indian business
Unlike foreign CRMs, SalesTub is built from the ground up for how Indian businesses operate.
GST Invoicing
Generate GST-compliant invoices directly from deals. CGST, SGST, IGST calculated automatically.
IndiaMART Integration
Auto-capture leads from IndiaMART. No more copy-pasting inquiries from emails.
Razorpay & UPI
Accept payments via Razorpay, UPI, and all major Indian payment methods.
Explore related solutions
See how SalesTub helps businesses in related industries.
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