Help center

How can we help?

Find answers, get support, and learn how to make the most of SalesTub.

FAQ

Common questions

How do I create an account?

Visit our signup page and enter your email address. You'll receive a verification email to complete your registration. Choose a plan to get started.

How do I import my existing contacts?

Go to Settings > Import Data. You can upload a CSV or Excel file, or connect directly to your existing CRM for automatic migration.

Can I invite my team members?

Yes! Go to Settings > Team > Invite Members. Enter their email addresses and assign appropriate roles and permissions.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and Razorpay. Enterprise customers can also pay via bank transfer.

Can I change my plan later?

Yes, you can upgrade or downgrade your plan at any time from Settings > Billing. Changes take effect immediately.

Can I cancel my subscription anytime?

Yes! You can cancel your subscription at any time from Settings → Billing. Your account stays active until the end of the billing period.

How does email-to-lead work?

Forward your inquiry emails to your unique SalesTub email address. We automatically extract contact details and create leads in your CRM.

Can I customize my deal pipeline?

Absolutely! Go to Settings > Pipelines to create custom stages, add multiple pipelines, and configure automation rules.

Support

Our support team is available Monday to Saturday, 9 AM to 6 PM IST.

We respond within 2 hours during business hours.

For urgent issues — Monday to Saturday.

Chat with our team, 9 AM – 6 PM IST.

Looking for something else? Contact us.

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